Responsible innovation in the public sector.

Improve citizen services with AI, fully compliant with GDPR and the new EU AI Act.

Dilemmas for government

The pressure to modernise is high, but the requirements for due diligence are even higher.

Legislation & Compliance

The EU AI Act sets strict requirements (Article 4). Civil servants must demonstrably be AI-literate.

Privacy & Ethics

How do you prevent bias in algorithms? How do you guarantee that citizen data doesn't leak to commercial parties?

Administrative burden

Case files are piling up. AI can help summarise and categorise, but the knowledge is lacking.

The Curriculum

From Front Desk to Leadership

A 5-part course that guides civil servants through responsible AI use. From citizen services to ethical issues.

Module 1

Public Services

Putting the citizen first. Making interaction easier and more understandable.

  • The 24-hour Municipality (chatbots & virtual assistants)
  • Clear Language (B1-level with AI)
  • Case: Virtual Assistant 'Gem'
Module 2

Data-Driven Policy & Housing

Making policy based on facts, not gut feeling.

  • The Digital Twin (Digital Twin cities)
  • Predictive Maintenance & Management
  • Case: Liveability Barometer & Urban Planning
Module 3

Internal Bureaucracy & Knowledge

Relieving the civil servant. Less red tape.

  • The All-Knowing Civil Servant (RAG search systems)
  • Automating Meetings and Minutes
  • Case: Central Government & FOI Requests
Module 4

Supervision & Enforcement

Managing public spaces in a fair manner.

  • Image Recognition in Public Spaces
  • Risk-Based Supervision (targeted inspections)
  • Case: Schiphol, Customs & Municipality of Amsterdam
Module 5

Ethics, Law & Trust

Preventing discrimination and safeguarding democratic values.

  • Lessons from the Past (Bias & SyRI)
  • The Algorithm Register & Transparency
  • The Human Measure & AI Act

Ready for responsible AI?

Discover how Qrio can help your municipality or organisation deploy AI safely and ethically.

Qrio: Safe learning for civil servants

Our modules are specifically focused on responsible use, ethics, and data minimisation.

Policy Analysis

Learn how to use AI to quickly search and summarise large volumes of documentation.

Citizen Contact

Improve the accessibility of information with AI-supported communication, without losing the human touch.

Ethics & Bias

Special modules on recognising and preventing bias in AI output.

Government-focused

Designed for the public sector

Safety first

Software & training in line with government standards

User-friendly

Easy to roll out across departments

European values

Focus on EU regulations and ethics

Comply with the AI Act

Make sure your organisation is ready for the future of public services.

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